Ally | Team Assistant

Troubleshooting & FAQ

Quick answers to the most common questions about what Whaaat AI can do, the models it uses, getting started, and billing.

FAQ | Frequently Asked Questions

Updates & News

Feedback

Roadmap

First-run orientation: sign-up, the workspace, and basic preferences.

Getting started

90 seconds to learn how to use Whaaat AI. Fine-tuning your Brand Profile, enabling Auto-Posting, using the Content Planner and how to create, edit, and publish content.

Start here! Quick overview of how to get started with Whaaat AI

The full first-run flow, from creating your account to building your first Brand Profile and starting your free trial.

Creating an Account: sign up, build your Brand Profile, and start your trial

What Whaaat AI is, how its named marketing agents work together, and how it differs from a single AI chatbot or a custom GPT.

What is Whaaat AI?

The Brand Profile and how brand context feeds the agents.

Brand Profile Setup & Context 

How to improve your Brand Profile with URLs, documents, and custom information, and how to create additional profiles for other brands or clients.

Fine-tuning your Brand Profile in the Data Hub

Ally

The Agents

The full roster of Whaaat AI agents, what each group does, how they collaborate, and the two ways to put them to work.

Meet your agents

Your marketing strategist for go-to-market, positioning, campaign planning, and brand strategy. 

Betty | Chief Marketing Agent

Builds and refines Business Model Canvases for your startup.

Ben | Business Model Agent

Writes short-form LinkedIn posts that stand out.

Lin | LinkedIn Post Agent

Your AI Marketing Workforce and how to work with your agents to create content, to plan, schedule and post.

Creating Content, Planning, Scheduling and Posting

How to run a Whaaat AI agent to create content, by picking one from the Agents page, letting Whaaat AI auto-pick, or tagging an agent like @Lin, and what to do with the draft it produces.

Working with agents: starting a chat and creating content 

What the Content editor does: edit text, manage versions and media, move a piece through its lifecycle, and copy or export it.

The Content editor: editing, versions, and scheduling

How to see and manage all your content across its lifecycle in the Planner, switch between list, board, and calendar views, filter, add content manually, and subscribe to your content calendar.

The Planner: list, board, and calendar views 

Where your brand's images live, how to filter them by status, source, and type, and how to upload, preview, download, archive, or delete a file.

The Media Library

Connecting social accounts and enabling auto-posting.


Publishing & Auto-Posting

How to connect your social accounts so Whaaat AI can publish scheduled posts automatically, including the two-factor and confirmation steps required before auto-posting can be switched on.

Activating auto-posting and connecting your social accounts

How to send a post out now, get a reminder to post it yourself, or have Whaaat AI publish it automatically at a scheduled time.

Scheduling and publishing posts: Publish now, Remind me, Auto-post

Account Settings, organization, plans, and billing.

Account, Plans & Billing

What each item in the bottom-left workspace menu does, from Settings and Billing to Support, Updates, and Sign out.

The workspace menu (bottom-left)

How to set your calendar view, week start, time format, date format, and timezone.

Date and time preferences

How to update your name and email, change your password, and manage two-factor authentication and recovery codes.

Account settings: profile, password, and two-factor authentication

How to rename your organization and manage the organization-wide two-factor authentication requirement.

Organization settings

How the free trial works, what your subscription includes, accepted payment methods, and how cancellation and renewals work.

Plans, trial, and billing

How can we help you?

Help Center

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Next up

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<p>Public Roadmap for our Whaaat AI Platform.</p>

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Product Roadmap

<p>Please tell us what we can do to make Featurebase the best product for you.</p>